Privacy Policy for Print iqop Pro

Print iqop Pro ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make use of our online platform and IT services related to printer support. We encourage you to read this policy carefully to understand our practices regarding your data.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information You Provide: This includes name, email address, phone number, company name, postal address, and payment information when you register for an account, request a service, sign up for our preventative maintenance programs, or communicate with us directly.
• Service-Related Information: When you utilize our IT services such as on-site repair, remote diagnostics, or network printer setup, we may collect information regarding your devices, network configurations, printer models, and diagnostic data to facilitate service delivery.
• Usage Data: We may collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

Print iqop Pro uses the collected data for various purposes:

• To provide and maintain our IT services, including on-site and remote printer support.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our site when you choose to do so.
• To provide customer support for driver installation, network setup, and troubleshooting.
• To manage your toner and ink cartridge supply and preventative maintenance programs.
• To monitor the usage of our site and improve its functionality.
• To detect, prevent, and address technical issues.
• To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To send you marketing and promotional communications about our services, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.

Disclosure of Your Information

We may disclose your personal information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processing, hosting, analytics providers). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: Print iqop Pro may disclose your Personal Information in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Print iqop Pro.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.
• Business Transfers: If Print iqop Pro is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We implement a variety of security measures, including encryption and access controls, to maintain the safety of your personal information.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Print iqop Pro

512 washington st, Suite 200

Olympia, WA, 98501

USA